Job Type: Full Time

About SquashBusters

SquashBusters is a 28-year-old sports-based youth development program that uses a combination of squash, fitness, academic support and enrichment, community service, and mentoring to improve the lives of youth in Boston, Lawrence, and Providence. SquashBusters’ mission is to challenge and nurture youth in these cities – as students, athletes, and citizens – so that they can recognize and fulfill their greatest potential in life. SquashBusters currently serves 300 middle school and high school students who practice three days a week throughout the school year and participate in weekend practices, tournaments, and summer opportunities. After high school graduation, students join the Post-Secondary Success Program, and a dedicated staff team supports them in their chosen post-secondary path, and provides career development, internship placement, and employment opportunities. SquashBusters currently serves 180 post-secondary students, and with our first class of Providence high school seniors graduating this spring, the program is growing. In Boston, programming takes place at the Badger-Rosen SquashBusters Center located on Northeastern University’s campus. In Providence, we work and play out of the Gorgi SquashBusters Center on the campus of Moses Brown School.  In Lawrence, we are in the process of building a facility, in partnership with the City of Lawrence and others, that will literally break new ground for the urban squash movement. Our core values are: Love, Honesty, Attention, Teamwork and High Standards. Do these match yours?

Overview:

The Development and Office Coordinator (DOC) plays an integral role in ensuring SquashBusters’ headquarters and development operations run smoothly and efficiently. The DOC supports the Development Team, which includes the Chief Executive Officer, Chief Development Officer, Providence Executive Director of Development and Partnerships, Lawrence Executive Director of Development and Partnerships, Manager of Foundation Relations and Communication, and Events Manager, by handling various administrative duties. Responsibilities include donation tracking and processing, board support, as well as assistance with event preparation and mailings as needed. Additionally, the DOC oversees general office management, maintaining supplies, organizing mail, and checking the SQB main inbox. This role requires a team-oriented self-starter who proactively solves problems and provides support where needed. It is a full-time position (40 hours per week) with occasional heavier workloads around key fundraising events. The role requires four in-person days per week, with the flexibility to work remotely on the fifth day if residing in a state where SQB operates.

Reports to: Chief Development Officer

Supervisory Responsibility: None

Responsibilities:

Development Support: Donation Processing & Tracking (65%)

• Maintain daily oversight of mail and SQB accounts, receiving and tracking incoming checks and deposits.
• Process incoming pledges and donations through channels such as, Fidelity DAF, Benevity, Brightfunds, PayPal, CyberGrants, PWC, YourCause LLC, GivenGain, Classy, and Cauze Charitable; log all pledges and receivables.
• Generate gift acknowledgements, entering/updating details in the Master Donation Log, Salesforce and Classy.
• Maintain daily communication with the development and finance teams regarding all donations to ensure proper classification of all transactions.
• Provide Development Team with timely reports of monies received and indicate what actions, if any, team members need to take.
• Create monthly donation reports and meet to reconcile donations with finance department.
• Document and prepare donations made by physical check for deposit.
• Prepare and track thank you letters to donors and supporters in Salesforce.
• Manage database and communication tools used by the Development Team, including Classy, Mailchimp, and Salesforce; Maintain accurate and updated account and contact information in databases.

Development Support: Board & Event Logistics (15%)

• Attend all Board meetings, handling logistical needs, including space and technology set-up.
• When necessary, support the Manager of Foundation Relations and Communication (MFRC) with scheduling, communication, meeting materials, and document management.
• Support major fundraising events as needed by assisting development team with creating labels, sorting swag, stuffing bags, and staffing events.

Office Management (20%)

• Ensure office inventory and equipment is stocked and in working order, managing WB Mason and copier accounts and liaising with Northeastern IT department as needed.
• Maintain clean and welcoming office and kitchen space, facilitating team approach to organization.
• Oversee communication through SQB’s general email inbox and voicemail, responding to messages or directing them to appropriate team members.
• Maintain daily oversight of mail, ensuring timely distribution and communication about incoming messages.
• Sort and distribute incoming mail and packages and facilitate pick-up/drop-off of outgoing materials.
• Coordinate with facilities partners for office upkeep and event preparation.
• Assist with preparations for full-staff and IC committee meetings, including space and material prep, food ordering, parking validation, etc.

Qualifications: While no one person will embody all of the qualities enumerated below, the ideal candidate will possess many of the following professional and personal abilities, attributes, and experiences. 

• At least 3 years of professional experience in an office setting with a background in customer-service.
• Strong organization and attention to detail; ability to communicate effectively, orally and in writing, with a variety of stakeholders, including donors, board members, staff, students/alumni, and the general public.
• Ability to work independently and thrive in a fast-paced environment; self-motivated and proactive.
• Reliable, responsible, disciplined, engaged, self-reflective, and open to receiving and giving feedback.
• Ability to relate effectively to diverse groups of people; formal DEI trainings a plus.
• Willingness to “roll up sleeves” to execute on day-to-day tasks and support the team with important priorities.
• Strong knowledge of Microsoft Office required; knowledge of Salesforce, Classy, and/or Mailchimp a plus.
• Comfort with databases, computers, and printers/copiers and a willingness to learn new technology.
• Desire to develop in-depth knowledge of job responsibilities and remain in role for 3+ years.
• Availability to work approximately four weekend events per year.

Compensation:

• Annual salary, starting in the mid 50’s, commensurate with experience.
• Retirement plan with employer matching up to 5%.
• 25.5 paid company holidays and days off plus an additional 16 vacation days (with some restrictions)
• Subsidized health, dental, and vision insurance offered, including a health plan with a 100% premium subsidy.
• Fully subsidized life insurance and disability insurance, with options for supplemental coverage.
• Subsidies for cell phone use, public transportation, and gym memberships available.

 To Apply:

Please submit a resume and cover letter to Rachel Koury at recruiting@squashbusters.org.

SquashBusters is an equal opportunity employer and strives to reflect the diverse community it serves. SquashBusters is committed to promoting diversity and inclusion and looks to all its staff members to foster and promote its values. We believe in an intersectional approach to diversity, equity, and inclusion, where all of the various forms of oppression are addressed, challenged, and dismantled. Our primary focus is on racism because we live in a society that is so resistant to, and uncomfortable with, discussions of racism. 

 

 

About SquashBusters

SquashBusters is a 28-year-old sports-based youth development program that uses a combination of squash, fitness, academic support and enrichment, community service, and mentoring to improve the lives of youth in Boston, Lawrence, and Providence. SquashBusters’ mission is to challenge and nurture youth in these cities – as students, athletes, and citizens – so that they can recognize and fulfill their greatest potential in life. SquashBusters currently serves 300 middle school and high school students who practice three days a week throughout the school year and participate in weekend practices, tournaments, and summer opportunities. After high school graduation, students join the Post-Secondary Success Program, and a dedicated staff team supports them in their chosen post-secondary path, and provides career development, internship placement, and employment opportunities. SquashBusters currently serves 180 post-secondary students, and with our first class of Providence high school seniors graduating this spring, the program is growing. In Boston, programming takes place at the Badger-Rosen SquashBusters Center located on Northeastern University’s campus. In Providence, we work and play out of the Gorgi SquashBusters Center on the campus of Moses Brown School.  In Lawrence, we are in the process of building a facility, in partnership with the City of Lawrence and others, that will literally break new ground for the urban squash movement. Our core values are: Love, Honesty, Attention, Teamwork and High Standards. Do these match yours?

Overview:

The Program Director (PD) will help determine the overall vision for all programming at their SquashBusters’ site and will oversee its implementation.  The PD will set the tone for hard work and commitment with a consistent presence and will create a positive, dynamic culture for staff, students, and families. The Program Director will directly supervise and support academic and squash team members, leading meetings and trainings. The PD will ensure strong partnerships with ‘feeder’ schools and effective recruitment processes that lead to full enrollment. The Program Director reports to the Chief Executive Officer (CEO).

 

Reports to: Chief Executive Officer

Supervisory Responsibility: Boston Program Team Members (two squash staff, two academic staff, and one co-op)

Home Office: Boston

Schedule: Full-time role with a primarily in-person schedule (some remote work possible). Occasional travel required.

 

Responsibilities:

Programmatic Responsibilities

• Oversee the development and implementation of all programming (academics, squash & fitness, social & emotional) to ensure high-quality and mission alignment.
• Ensure full participant enrollment and high attendance to achieve full space utilization and maximum dosage/impact. Lead recruitment efforts accordingly.
• In collaboration with the leadership team and other site PD’s, drive programmatic vision and ongoing program development.
• Ensure maintenance of student standards and performance benchmarks.
• Develop additional strategic plans documents to guide programming and overall vision.
• Use data to identify programmatic trends and create and/or adapt programs to meet identified needs.

Supervisory and Leadership Responsibilities

• Lead, manage and directly supervise team of academic and squash team members.
• Conduct both informal and formal observations of all staff members with formal observations involving pre- and post-observation meetings and a written summary of the observation.
• Meet regularly with staff members and conduct program staff evaluations at both mid-year and year-end.
• In collaboration with leadership team, implement staff improvement plans and termination procedures when appropriate.
• In collaboration with leadership team, create staff retention and appreciation initiatives.
• In collaboration with leadership team, recruit and hire site program staff.
• Build positive staff culture and work environment and motivate team around common goals.
• Facilitate and lead meetings and trainings.

Partnerships/Engagement

• Maintain relationships with partner schools to ensure consistent flow of participants and integration into school communities.
• Evaluate partnerships with an eye towards fit and seek new partnerships when necessary.
• Manage strategic relationships with our facility partners, Northeastern and LearnSquash to maximize court usage, increase opportunities for collaboration, and support the interests of all community members.
• Ensure families are kept informed about their child(ren)’s progress and are included as partners in school decisions; ensure families are aware of SQB programming.
• Ensure volunteers are well trained, supported, and feel included in the SQB community.

Administrative/Finance/HR Responsibilities

• Coordinate all program logistics including daily scheduling, program calendar, summer program structure and details.
• In collaboration with leadership team, maintain and update procedure manual to reflect organizational and programmatic policies and approaches.
• Oversee program budget and ensure team adheres to expense tracking policies and procedures.
• Maintain and organize relevant documents in Microsoft Teams.

Relationships:  At the heart of SQB mission is the power of transformative relationships (adapted from the Search Institute). Thus, the Program Director should:

• Express care by believing in and encouraging youth and being a dependable, warm source of encouragement.
• Challenge growth by holding youth accountable and maintaining high expectations.
• Provide support by empowering youth and providing guidance and advocacy.
• Share power by respecting, including and collaborating with youth.
• Expand possibilities by connecting youth to opportunities and inspiring and broadening horizons.

 

Core Competencies

• Exceptional leadership, people management and communication skills. Demonstrated high energy and proactive style with a track record of successfully managing professionals, projects, and programs.
• Ability to lead, motivate and direct groups and individuals.
• An innovator, capable of creating or seizing opportunities to improve program effectiveness and student outcomes and build strategic partnerships.
• A demonstrated commitment to diversity and inclusion; valuing a diversity of perspectives and backgrounds.
• Enthusiasm for working with young people and experience developing trusting relationships with youth.
• Ability to work independently and thrive in a fast-paced environment.

Qualifications and Experience

• 5+ years of relevant professional experience
• 2+ years of management experience
• Track record of success in managing people and programs to desired outcomes
• Expertise in one or more of the following areas strongly desired: sports-based or other youth development; secondary education; nonprofit management

Compensation and Benefits

• Annual salary between $80,000-$90,000, commensurate with experience
• Retirement plan with employer matching
• 5 paid company holidays and days off plus an additional 16 vacation days (with some restrictions)
• Subsidized health, dental, and vision insurance available
• Free Employee Assistance Program, a cell phone subsidy, and public transportation and parking subsidies available

 

To Apply

Please send a resume and cover letter to Rachel Koury at recruiting@squashbusters.org with the subject line: Boston Program Director.

SquashBusters is committed to the values of diversity, equity and inclusion and we strive to ensure that our key decision makers, Board of Directors, staff, and volunteers reflect the diversity of our student population whenever possible.

 

 

About Squashbusters

SquashBusters is a 28-year-old sports-based youth development program that uses a combination of squash, fitness, academic support, enrichment, community service, and mentoring to improve the lives of youth in Boston, Lawrence, and Providence. SquashBusters’ mission is to challenge and nurture youth in these cities – as students, athletes, and citizens – so that they can recognize and fulfill their greatest potential in life. SquashBusters currently serves 400 middle school, high school and post-secondary students. Middle and High School Students practice at least three days a week throughout the school year and participate in weekend activities, tournaments, and summer opportunities. After high school graduation, students join the Post- Secondary Services Program, and a dedicated staff team supports them in their chosen post-secondary path, and provides career development, internship placement, and employment opportunities. In Boston, programming takes place at the Badger-Rosen SquashBusters Center located on Northeastern University’s main campus. Our core values are: Love, Honesty, Attention to Detail, Teamwork and High Standards. Do these match yours?

Position Summary

The SquashBusters Boston program is led by a dedicated team of professionals that promote the benefits of supportive engagement on the court and in the classroom for students across the City of Boston. SquashBusters aims to ensure that its graduates (1) enroll in and successfully complete college or other post-secondary opportunities; (2) understand and embrace life-long habits of health and wellness; and (3) develop a deep sense of character and personal integrity.

Specific academic programming includes homework help, enrichment activities, and one-on-one post-secondary mentoring to help students apply to, enroll in, and graduate from a best-fit postsecondary opportunity. Students develop their personal character through community service, leadership opportunities, and travel experiences that broaden their horizons. Additionally, regular practice, squash competitions, and fitness activities demonstrate the importance of health and wellness for life.

The Academic Coordinator for Middle School is responsible for leading the 6^th – 8^th grade academic and enrichment programming at SquashBusters. The Academic Coordinator will support a cohort of approximately 60 students across three support pillars: college, character, and health by planning and leading enrichment sessions and homework sessions for middle school students and supporting activities for high school students led by Academic Coordinator for High School. Additionally, the Academic Coordinator plays a critical role in recruiting and welcoming new 6^th and 7^th grade students to the team as well as in supporting 8^th grade students with their high school planning and applications.

The Academic Coordinator is an integral member of Boston Program team and will work closely with other team members to provide holistic and individualized support to all students.

Program Delivery

• Directly support a caseload of 60 6^th – 8^th grade students across the college, character, and health pillars of the SQB program.
• Plan, supervise, and direct impactful and innovative enrichment activities to help students persist through middle school, as well as to prepare students for the transition from middle school to high school.
• Plan, supervise, and direct daily homework help sessions to support students’ schoolwork and prepare supplemental activities for students who have completed their homework.
• Work with students and families to navigate and successfully complete the high school choice, ISEE test prep, and/or private school application process with a focus on fit for each family.
• Recruit and/or assist in recruiting ~40 student try-outs per year for SQB program.
• Build a culture of community, leading from a transformative relationship and youth development perspective, within the middle school cohort.
• Create and maintain documentation of team building, leadership, and enrichment activities.

Outreach and Engagement

• Communicate with parents/guardians so that they feel like part of the SQB community and can support their student’s growth and development at home; meet regularly with families about the secondary school process and their student’s progress as needed.
• Communicate with a student’s teachers, advisor, and guidance counselors as needed.
• Communicate with partner community-based organizations to diversify academic enrichment sessions for current students.

Special Event Management

• Coordinate and implement team building, summer opportunities, and other special programs.
• Organize and participate in social events and field trips for appropriate grade levels.
• Chaperone approximately three-four annual overnight trips for SquashBusters participants.
• Drive students to/from special events in SquashBusters vehicles as needed.

Administration Responsibilities

• Organize schedules and materials and collect and enter student data in a Salesforce database.
• Assist with implementation of program evaluation (T-Reports).
• Plan general weekly/monthly schedule with colleagues and keep appropriate calendars updated.
• Document and track program spending and work with team to manage program budget.

Relationships

At the heart of SQB mission is the power of transformative relationships (adapted from the Search Institute). Thus, SquashBusters Boston Team Members should:

• Express care by believing in and encouraging youth and being a dependable, warm source of encouragement.
• Challenge growth maintaining high expectations and holding youth accountable.
• Provide support by empowering youth and providing guidance and advocacy.
• Share power by respecting, including, and collaborating with youth.
• Expand possibilities by connecting youth to opportunities and inspiring and broadening horizons.

Qualifications

• Two or more years of relevant experience
• Ability to regularly work until 6:30 PM on weekdays and to work occasional weekend hours
• Valid driver’s license with clean driving record and a willingness to drive students to and from SQB events in a company van as needed
• Ability to relate effectively to diverse groups of people from a variety of backgrounds
• A passion for educational opportunity, and a belief in the potential for athletic participation to both drive academic excellence and expand opportunities for success in school and beyond
• Enthusiasm for working with young people and experience developing trusting relationships with youth and families
• Ability to work with young people who have experienced trauma
• Ability to work independently and thrive in a fast-paced environment
• Strong teamwork, organization, communication, and group facilitation skills
• A willingness to engage in physical activity with students
• Spanish language proficiency, and prior recent participation in formal diversity training, a plus

Compensation & Benefits

• Annual salary between $50,000 – $60,000, commensurate with experience
• Retirement plan with employer matching
• 5 paid company holidays and days off plus an additional 16 vacation days
• Subsidized health, dental, and vision insurance available
• Life and disability insurance benefit, cell phone subsidy, and public transportation subsidy available

To Apply

Please send a resume and cover letter addressed to the Boston Program Director, Mikhail Darlington to the following email address: recruiting@squashbusters.org

SquashBusters is an equal opportunity employer and strives to reflect the diverse community it serves. SquashBusters is committed to promoting diversity and inclusion and looks to all its staff members to foster and promote its values. We believe in an intersectional approach to diversity, equity, and inclusion, where all of the various forms of oppression are addressed, challenged, and dismantled. Our primary focus is on racism because we live in a society that is so resistant to, and uncomfortable with, discussions of racism.

 

Overview:

SquashBusters is a 27-year-old sports-based youth development program that uses a combination of squash, fitness, academic support and enrichment, community service, and mentoring to improve the lives of youth in Boston, Lawrence, and Providence. SquashBusters’ mission is to challenge and nurture youth in these cities – as students, athletes, and citizens – so that they can recognize and fulfill their greatest potential in life.

The Academic Coordinator is responsible for planning and running homework help sessions, team building activities and academic enrichment sessions for SquashBusters (SQB) students, with a focus on grades 9-11, as well as special programming including community service outings and field trips. Additionally, the Academic Coordinator will also be responsible for driving students to and from practices, special programming, and other special events.  As a member of the program team, they will collaborate with the Program Director and all program staff to ensure an integrated approach to SQB academic, sport and character development programs.

Responsibilities:

Program Delivery: Day-to-Day

• Plan, supervise and direct daily homework help sessions to support students’ schoolwork.
• Plan, supervise and direct impactful and innovative academic enrichment, team building, and leadership activities.
• Ensure a productive and positive environment at SQB by managing student behavior and consistently instilling SQB values.
• Build transformative relationships with students, providing individual feedback and support.
• Manage academic volunteers during homework and academic enrichment sessions.
• Meet with both academic and squash colleagues to develop an integrated approach to work with students.

Outreach/Engagement

• Monitor students’ progress in school by communicating regularly with school staff to determine the best ways that SQB can support a student’s success.
• Communicate with parents/guardians to ensure that necessary forms and paperwork are complete and so they are aware of their child’s progress, feel like part of the SQB community and can support their child’s growth and development at home.
• Recruit or assist in recruiting students for SQB program as needed.

Special Event Management

• Recruit, coordinate, and implement summer session program.
• Help students connect to appropriate opportunities such as external summer camps, SAT prep, and employment.
• Identity, organize and participate in community service projects and field trips, including on some Saturdays during the year. Chaperone/drive students for squash events as needed.
• Identify and organize workshops or guest speakers on relevant topics throughout the year.

Administrative Responsibilities

• Collect and update paperwork for students such as parent/guardian contracts, physicals, report cards and program fees and update these details as well as daily attendance in Salesforce database.
• Drive students as needed to and from practices, tournaments, matches, camps, and other events.
• Manage classroom supplies, daily snacks, and electronic documentation of session plans.
• Plan general weekly/monthly schedule with colleagues and keep appropriate calendars updated.

Qualifications: While no one person will embody all of the qualities enumerated below, the ideal candidate will possess many of the following professional and personal abilities, attributes, and experiences.

• Bachelors or Associates degree or relevant experience
• Valid driver’s license (required) with a clean driving record, and a willingness to drive a 14-passenger van (training provided)
• Ability to work independently and thrive in a fast-paced environment; self-motivated and proactive
• Reliable, responsible, disciplined, self-reflective, and open to receiving and giving feedback
• Strong teamwork, organization, communication, and group facilitation skills
• High energy and willingness to “roll up sleeves” to execute on day-to-day activities
• Ability to relate effectively to diverse groups of people from a variety of backgrounds and comfort communicating with family members who primarily speak languages other than English
• Spanish language proficiency and prior recent participation in formal diversity training, a plus
• Regular night and weekend hours: ability to regularly work until 7:00 P.M 3-4 days of the week during the school year, as well as weekends 2-3 times per month during the school year

Compensation:

• Annual salary, starting in the mid 40’s, commensurate with experience
• Retirement plan with employer matching
• Generous paid time off and company holiday schedule
• Subsidized health, dental, and vision insurance offered
• Life insurance, disability insurance, cell phone and public transportation subsidies available

SquashBusters is an equal opportunity employer and strives to reflect the diverse community it serves. SquashBusters is committed to promoting diversity and inclusion and looks to all its staff members to foster and promote its values. We believe in an intersectional approach to diversity, equity, and inclusion, where all of the various forms of oppression are addressed, challenged, and dismantled. Our primary focus is on racism because we live in a society that is so resistant to, and uncomfortable with, discussions of racism.