Academic Coordinator – Boston

Overview:

The Academic Coordinator is responsible for planning and running homework help sessions, team building activities and academic enrichment sessions for SquashBusters (SQB) students. The Academic Coordinator plans and runs special programming including community service outings and field trips. Additionally, the Academic Coordinator will also be responsible for driving students to and from practices, special programming, and other special events.  As a member of the program team, they will collaborate with the Program Director and all program staff to ensure an integrated approach to SQB academic, sport and character development programs. Through these programs, the program staff will challenge, nurture, and hold accountable SQB youth so that they recognize and fulfill their potential.

 

Responsibilities:

Program Delivery: Day-to-Day

  • Plan, supervise and direct daily homework help and impactful, innovative Academic Enrichment activities.
  • Ensure a productive and positive environment at SQB by managing behavior and consistently instilling SQB values.
  • Provide students with individual feedback on their progress.
  • Manage academic volunteers during homework and academic enrichment sessions.
  • Meet with both academic and squash colleagues to develop an integrated approach to work with students.

 

Outreach/Engagement

  • Monitor students’ progress in school by communicating regularly with school staff to determine the best ways that SQB can support a student’s success.
  • Communicate with parents/guardians to ensure that necessary forms and paperwork are complete and to ensure they are aware of their child’s progress and feel like part of the SQB community.
  • Recruit or assist in recruiting students for SQB program as needed.

 

Special Event Management

  • Recruit, coordinate, and implement summer session program.
  • Help students connect to appropriate opportunities such as external summer camps, SAT prep, and employment.
  • Identity, organize and participate in community service projects, field trips, and guest speaker workshops.

 

Administrative Responsibilities

  • Collect and update paperwork for students such as parent/guardian contracts, physicals, and report cards and update these details as well as daily attendance and summer opportunities in the Salesforce database.
  • Drive students as needed to and from practices, tournaments, matches, summer camps, and other events.
  • Maintain classroom to create inviting, productive space for students and prepare classroom for day’s activities.
  • Plan general weekly/monthly schedule with colleagues and keep appropriate calendars updated.

 

Relationships:  At the heart of SQB mission is the power of transformative relationships (adapted from the Search Institute). Thus, Academic Coordinators should: express care, challenge growth, provide support, share power, and expand possibilities with and for students.

 

Qualifications: While no one person will embody all of the qualities enumerated below, the ideal candidate will possess many of the following professional and personal abilities, attributes, and experiences.

  • Bachelors or Associates degree or relevant experience
  • Valid driver’s license (required) with clean driving record; willing to drive a 14-passenger van (training provided)
  • Reliable, proactive, responsible, disciplined, engaged, self-reflective, and open to receiving and giving feedback
  • Strong teamwork, organization, communication, and group facilitation skills
  • High energy and willingness to “roll up sleeves” to execute on day-to-day activities
  • Ability to relate effectively to diverse groups of people from a variety of backgrounds
  • Spanish language proficiency, and prior recent participation in formal diversity training, a plus
  • Regular night and weekend hours: ability to regularly work until 7:00 P.M 3-4 days of the week during the school year, as well as weekend days 2-3 times per month during the school year.

 

Compensation:

  • Annual salary, starting in the mid 40’s, commensurate with experience
  • Retirement plan with employer matching
  • 30 paid company holidays and days off plus an additional 16 vacation days (with some restrictions)
  • Subsidized health, dental, and vision insurance offered
  • Life insurance, disability insurance, a cell phone subsidy, and a public transportation subsidy available

 

SquashBusters is an equal opportunity employer and strives to reflect the diverse community it serves. SquashBusters is committed to promoting diversity and inclusion and looks to all its staff members to foster and promote its values. We believe in an intersectional approach to diversity, equity, and inclusion, where all of the various forms of oppression are addressed, challenged, and dismantled. Our primary focus is on racism because we live in a society that is so resistant to, and uncomfortable with, discussions of racism.

 

 

Development & Office Coordinator

The Development and Office Coordinator (DOC) plays an integral role in keeping SquashBusters’ headquarters and development operation running efficiently and effectively. The DOC is responsible for supporting the Development Team, comprised of the Chief Executive Officer, Chief Development Officer, Providence Executive Director of Development and Partnerships, Manager of Foundation Relations and Communication, and Development Associate with all administrative duties. This includes a variety of activities related to donation tracking and processing, board support, event preparation, marketing, and mailings. The DOC also takes on primary responsibility for general office management, including maintaining supplies, organizing the mail, and checking the SQB main voice mailbox. Finally, the DOC also supports the Operations Team with administration of certain technology, benefits, and hiring practices. This person is a team-oriented self-starter who takes initiative to problem solve and provide support where needed. The role is expected to require 40 hours a week with a few heavier weeks throughout the year surrounding key fundraising events. The role requires four in-person days per week and the ability to work remotely on the fifth day if residing in a state where SQB operates.

 

Responsibilities:

Development Support (50%)

  • Donation processing
    • Process incoming pledges and donations, generating gift acknowledgements, entering/updating details in Classy and Salesforce, and creating donation reports as needed to track fundraising progress.
    • Document and prepare donations made by physical check for deposit.
    • Prepare thank you letters to donors and supporters, tracking process and deliveries in Salesforce.
    • Coordinate with Finance Team to reconcile donation entries between Salesforce and QuickBooks.
  • Manage donor databases and communications
    • Manage database and communication tools used by the Development Team, including Classy, Mailchimp, and Salesforce.
    • Maintain accurate an updated account and contact information in databases.
  • Board Support – Support the Board of Directors and Advisory Council, managing scheduling, communication, meeting materials, document management and taking and editing meeting minutes.
  • Support with major fundraising event preparation as needed, creating labels, sorting swag, stuffing bags, etc.
  • Coordinate annual mailings to SQB’s major stakeholders by preparing lists, labels, and postage, assisting with assembly, and arranging USPS pickup.
  • Support the CEO with expense reconciliation.

Office Management (35%)

  • Support the Director of Program Operations & Partnerships with set-up and maintenance of staff and student laptops and printers.
  • Manage office supplies and machinery, keeping inventory stocked and in working order.
  • Oversee communication that comes in through SQB’s general email inbox and voicemail, responding to messages or directing them to appropriate team members as appropriate.
  • Sort and distribute incoming mail and packages and facilitate pick-up or drop-off of outgoing materials.
  • Coordinate with facilities partners as needed for office upkeep and event preparation.

Human Resources Support (15%)

  • Assist with preparations for full-staff meetings and professional development opportunities, including space and material prep, food ordering, parking validation, etc.
  • Support Operations Team and Hiring Managers with scheduling interviews, following up with candidates, and preparing interview spaces and materials as needed.

 

Qualifications: While no one person will embody all of the qualities enumerated below, the ideal candidate will possess many of the following professional and personal abilities, attributes, and experiences.

  • At least 3 years of professional experience in an office setting with a background in customer-service
  • Strong organization and communication skills; ability to communicate effectively, orally and in writing, with a variety of stakeholders, including donors, board members, staff, students/alumni, and the general public
  • Ability to work independently and thrive in a fast-paced environment; self-motivated and proactive
  • Reliable, responsible, disciplined, engaged, self-reflective, and open to receiving and giving feedback
  • Ability to relate effectively to diverse groups of people from a variety of backgrounds, formal DEI trainings a plus
  • Willingness to “roll up sleeves” to execute on day-to-day activities and support the team with important priorities
  • Strong knowledge of Microsoft Office required; knowledge of Salesforce, Classy, and/or Mailchimp a plus
  • Comfort with databases, computers, and printers/copiers and a willingness to learn new technology
  • Availability to work approximately four weekend events per year.

 

Compensation:

  • Annual salary, starting in the mid 50’s, commensurate with experience
  • Retirement plan with employer matching up to 5%
  • 5 paid company holidays and days off plus an additional 20 vacation days (with some restrictions)
  • Subsidized health, dental, and vision insurance offered, including one health plan with a 100% premium subsidy
  • Fully subsidized life insurance and disability insurance, with options for supplemental coverage
  • Subsidies for cell phone use, public transportation, and gym memberships available

 

SquashBusters is an equal opportunity employer and strives to reflect the diverse community it serves. SquashBusters is committed to promoting diversity and inclusion and looks to all its staff members to foster and promote its values. We believe in an intersectional approach to diversity, equity, and inclusion, where all of the various forms of oppression are addressed, challenged, and dismantled. Our primary focus is on racism because we live in a society that is so resistant to, and uncomfortable with, discussions of racism.